What would you do if your business lost internet access?

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What would happen to your business if you lost internet access for 24 hours? What would the cost be to your business?

It is estimated that internet downtime costs the UK economy £11 billion a year. Businesses are becoming increasingly reliant on the internet. Employees use it to carry out their everyday tasks, businesses use it to communicate and with the growing popularity of cloud based systems (such as phones and servers) some businesses are almost completely reliant on an ever-present internet connection.

Any significant disruption to your internet access can have a severe impact. The best case scenario is the loss of productivity; the worst can be the inability to trade through an extended period of downtime. It’s not just short-term operational costs or loss of business that are a problem for businesses, damage to your reputation can have long and lasting effects.

How can you protect your business against this?

Firstly, you should consider a hi-quality, reliable, secure internet connection with guaranteed fixed times. Guaranteed fixed time internet access means you’re guaranteed internet speeds by your provider.

The price of guaranteed fixed time internet access has hugely reduced in price over the last few years and there are numerous options for businesses, all with their associated benefits and costs. It can be very difficult to understand what your business needs and it’s easy to end up paying more for something you don’t really need. That’s why it’s vital you seek advice from trusted telecoms experts who can review your business needs and offer a cost-effective solution for you.

You should also consider a disaster recovery strategy for your business. Whilst, for some businesses a flood, fire or natural disaster may be unlike, every business should at least certain scenarios in order to maintain business as usual in the event of a disaster. After all, what if the issue is you’re your simpler and not you? Simple and effective disaster recovery solutions include:

  • Multiple/back-up internet connections so another can kick in if the primary connection goes down
  • Automatic failover switching handling to a standby system in the event of a system compromise
  • Cloud-based telephone systems as a back-up for damaged landlines or vice-versa
  • Telephone recovery plans that divert calls to other numbers of the primary number is compromised

Your business may not need all of these, which is why we encourage businesses to take a risk-based approach to their disaster recovery. Once you understand the risks to your business you can assess where and what measures to implement. Again, doing this with trusted telecoms experts will provide you with a more robust solution at a cost-effective price.